EFFECTIVE DATE: FEBRUARY 1, 2021
Information We Collect
The categories of information that are collected will depend upon the nature of your interaction(s) with Eggheads Learning Academy.
We collect contact information. When you submit an inquiry through the Site, we collect your name, email address, and phone number if provided, along with general information about the nature of your inquiry.
We collect professional and education-related information from prospective tutors. Tutors (“Eggheads Educators”) who seek to enter into independent contractor agreements with Eggheads Learning Academy are asked to provide additional personal information in support of the Professional’s respective skills and experience, as well as a social security number or taxpayer identification number for tax purposes, as necessary to facilitate payment and to comply with legal obligations. Professionals also have choices about the information the Professional chooses to include on the Professional’s profile on the Site once under contract.
We collect information you submit or otherwise provide or authorize us to collect. We collect the information you post on our Site. This includes comments, documents, videos, or photos. We also collect any other information you may provide to us or authorize us to collect, including any information that permits us to contact you. If you communicate with us by e-mail, post messages to forums, post comments to blog posts, make telephone calls or texts; communicate through electronic devices, complete online forms, surveys, or testimonials, or communicate with us by any means, any information provided in such communication may be collected by Eggheads Learning Academy.
We collect information through contact forms, testimonials, comments, forums, surveys, and blogs. If you decide to participate or comment, then you may provide certain information that may include personal information. In addition, we may post customer testimonials on our Site which may contain personally identifiable information.
We collect analytics information. We use certain third-party services to assist us in analysis, auditing, research, and reporting regarding the Site. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, we use Google Analytics to help collect and analyze certain information for the purposes discussed in this Policy.
How We Use Your Information
Eggheads Learning Academy may use personally identifiable information collected through the Site for various reasons: for the specific purposes for which the information was collected; to fulfill a contractual obligation; to communicate with Users regarding products and services; to improve its products, services, and site; to provide support; to enhance Users’ experience; to defend its legal rights; to efficiently maintain its business; and to comply with applicable law.
Eggheads Learning Academy may share information that we collect about you in the following ways:
We may share information with our service providers and third-party vendors. For example, we contract with third party vendors for services such as email, hosting, cloud storage, maintenance, backup and analysis, analytics, marketing, professional services, background checks, etc.
We may share information with an Eggheads Educator related to a student. In conducting the matching process between a student and an Eggheads Educator, we may share a student’s information with the Eggheads Educator who may provide tutoring to the student so that the Eggheads Educator may evaluate the engagement and personalize and tailor the tutoring/instruction to the student. In each case, we collect such information only as necessary or appropriate to fulfill the purpose of the User’s interaction with us.
We will share information to the extent that we are required to do so by law or to protect the company or others. We may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders, or other legal process, to establish, protect, or exercise our legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. We may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with us or the perpetration of any illegal or harmful activity.
Users may always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Site-related activities.
As is true of most websites, Eggheads Learning Academy and our analytics and marketing providers may use technologies such as cookies, beacons, tags, and scripts (collectively “cookies”), to analyze trends, administer the Site, track Users’ movements around the Site, and to gather demographic information about our User base as a whole. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and to improve marketing, analytics, or site functionality.
Retention and Transfer of Data
Eggheads Learning Academy is based, and this Site is hosted, in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is visiting, accessing, or otherwise using the Site, please note that any personally identifiable information that User provides to us will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by Eggheads Learning Academy or a service provider acting on its behalf. By providing personally identifiable information to us, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.
Security of Information
Eggheads Learning Academy discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process transactions on our behalf or to provide tutoring services, and (ii) that have agreed not to disclose it to others. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Information about each User that is maintained on our systems is protected using industry standard security measures. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org. However, no security measures are perfect or impenetrable, and we cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure. We are not responsible for the circumvention of any privacy settings or security measures relating to the Site by any User or third parties.
Your security is a priority and we strive to provide a safe and secure environment for our customers; however, please note that we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Links to 3rd Party Sites
Our Site may contain links to other Sites. These linked sites may not be operated or controlled by Eggheads Learning Academy. We are not responsible for the privacy practices of these or any other Sites, and you access these Sites entirely at your own risk. We recommend that you review the privacy practices of any other Sites that you choose to visit.
If you are contracted as an Eggheads Educator through the Site, then your profile on our Site will be publicly accessible unless otherwise indicated, as set forth in the terms of your independent contractor agreement.
We are committed to safeguarding the information each User entrusts to us and believes that every User should know how it utilizes the information collected from each User. We do not knowingly collect personally identifiable information from children under 13 years of age online. For purposes of using the Site as a platform to connect with Eggheads Educators, Parents may supply information such as name or age of their children in order for us to assist facilitate the connection between student and tutor. We may store this information in a secure digital format. Parents or guardians of children under 13 years of age may review or have deleted any personal information previously provided by the child, parent, or guardian that is ultimately collected by us, if any, to connect the child with a tutor. If you seek to review or delete such information, contact us at email@example.com indicating what you would like to have done and we will contact you for purposes of taking the requested action, including but not limited to refusing to permit the information’s further collection or use.
Your Choices Regarding Your Information
If you receive an unwanted email from us, you can update your preferences by accessing the unsubscribe link found at the bottom of the email to opt out of future emails; however, please note that you will continue to receive transaction-related emails regarding products or services you have requested. You may also submit a request to us at firstname.lastname@example.org.
If you receive an unwanted call or message from us, you can send a Do Not Call request to us at email@example.com.
You may stop, restrict, or remove the placement of cookies on your device by adjusting your preferences as your browser or device permits. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners. These may be accessed at sites such as www.aboutads.info/choices.
To request deletion of your information or for another request regarding your information, requests can be emailed to firstname.lastname@example.org.
Changes to this Policy